Update

Programming Attendance

Programming Attendance

Action updates

  • Collection
    • Increased catalogue of eBooks and eAudiobooks leading to 33% increase in eLoans in 2023
    • Increased Australian magazine content with addition of BorrowBox online magazines
    • Dedicated a portion of the collection spend for customer-driven requests
    • Picture Ipswich increased its holdings to 35,000+ images, videos and audio relating to Ipswich heritage

  • Branches
    • Reviewed opening hours at some libraries
    • New 24/7 Smart Lockers installed at four locations
    • Karalee Library Pod refitted to hold more
    • Refurbished and expanded Redbank Plains Library
    • Refurbishment and expansion of Redbank Plaza Library planned for 2024/25
    • Planning underway for future service points in growth areas
    • Planned process improvement for meeting rooms
    • Improved and refreshed spaces for study desks and reading areas
    • Planning parking improvements for Redbank Plains Library

  • Public Programming
    • Introduction of Sensitive Story Time and Quiet Hour; Saturday Stories (eg. World Ocean and Down Syndrome Day); Get e-Smart seniors' cybersafety program; Increased drop-in programs
    • 13% increase in free library programs
    • Increased digital inclusion sessions resulting in 85% increase in attendance
    • 85,000+ program attendees (38% increase)
    • 37% adult programs held weeknights or weekends
    • New children's programs: Family Lego Fun, Ipswich Reads, Saturday Stories held on weeknights or weekends

  • Communications
    • Increased social media posts promoting library services
    • Library engagement campaign planned for 2024-25
    • Collaborating across council departments and with community organisations to address after-school over-crowding by identifying other community venues and activities available
    • Developing new brochure promoting library services

  • Digital Experience
    • Website content review underway
    • Makerspace review underway for Ipswich Central and Rosewood Libraries



What you shared

Each year Ipswich Libraries undertakes community consultation to help identify what we are doing well and where we can improve.

A total of 2,058 people completed the survey, of which:

See some feedback suggestions the community has provided below.

What you told us

  • Collection

    • Increase collection of eBooks and eAudiobooks
    • Increase magazine collection
    • Improve suggest for purchase

  • Branches

    • Increase opening hours
    • New service areas and improvements
    • Increase seating, study spaces
    • Improve parking

  • Library Programs

    • Offer more diverse programs
    • Increase adult and children’s programs
    • Offer more programs on weeknights and weekends

  • Communications

    • Improve promotion of library services

  • Digital Experience

    • Improve website
    • Improve Makerspace
Library Survey 2022-2023 - Some statistics
Library Survey 2022-2023 - Some General Comments

How you shared

How will we use your feedback?

The results will help inform the future direction for Ipswich Libraries and the services we provide to you.

If you provide your details to enter the competition or receive further information, they will be kept confidential and in accordance with the Information Privacy Act 2009.

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Visit Ipswich Libraries online to see what services we provide